Social Service Technician 3

Albany, Ga
Shelter Plus Care- Residential
Shelter Plus Care- Residential
24,322.01  Annual
Full Time
Location: Albany,Ga Wage: Starting at: 24322.01 Annual
Department: Shelter Plus Care- Residential Position Type: Full Time
Announcement Begin Date: Pay Grade:
Location Name: Shelter Plus Care- Residential

GENERAL NATURE OF WORK: Deliver case management, psychosocial rehabilitation individualized, and Addictive Disease Support Services and Community Transition plan to individuals according to service guidelines in the community or in clinic. Complete documentation per agency policy. Keep up with all required training. 

QUALIFICATIONS:  Ability to observe and monitor participants’ behavior. Knowledge of agency confidentiality policies. Knowledge of individualized plans.  Knowledge of the documentation process.  Ability to build relationships with community stakeholders.  Knowledge of pertinent state, federal, and local laws, rules, and regulations.  Ability to serve as a liaison between all interested parties.  Knowledge of program area.  Knowledge of available resources. Ability to provide training and/or orientation services to participants. Ability to communicate both orally and in writing.  Knowledge of various recreational activities. Ability to plan recreational activities for participants.  Ability to participate in supportive guidance, staff supervision sessions, program planning meetings, consumer staffing and service training. Knowledge of agency safety policies and procedures.  Ability to operate state vehicle following all safety laws and procedures.  Ability to identify and report facility repairs and equipment problems.  Conflict resolution skills.   Ability to identify disruptive behavior.  Ability to train participants in personal hygiene and other daily living activities.  Ability to recognize contributions and celebrate accomplishments.  Ability to conduct individual and group training sessions for participants. Knowledge of agency accepted disciplinary techniques. Ability to develop teaching aids.  Entry qualifications require any combination of training and experience, which would have enabled the applicant to acquire necessary knowledge, skills, and abilities.  

 (Physical) No lifting of more than 20 pounds.

C. Equipment that requires safe and effective use

(X)Employee does not routinely perform tasks that involve exposure to blood or other potentially infectious material as part of their assigned duties but employment may require performing Category 1 tasks.

(X)Direct Care  
F. Performance improvement:  ASPIRE’s goal is to continually improve the delivery of service by improvement of consumer outcomes and satisfaction.  All employees have a role in performance improvement and are expected to interact collaboratively with co-worker, consumers, and other contacts to prove consistent, high quality, consumer-focused services.
G. Age Related and Special needs of population served:
H. Work or Volunteer experience with individuals with mental illness, and alcohol/drug addiction.  Knowledge of and process for accessing community resources. Complete essential learning and maintain related annual training requirements.

I. Assigned Duties.
Staff will provide a broad range of services, including skill building, linking, monitoring and supporting clients with chronic mental illness and/or addictive diseases in clinic, in clinic or community settings.

Assist clients in accomplishing goals and maintaining stability through teaching daily living skills, applying for supportive services and assistance, monitoring health, financial management, provide transportation and appointment setting.

Participates in the development of treatment and discharge plans. Documents progress toward goals and objectives in each client's electronic medical record.

Works and builds relationships with other service providers and staff in support of effective client treatment, coordinating, communication and continuity of service. Keeps supervisor and other treatment team members informed of significant developments.

Percentage of Assigned Duties
70%  under the direct supervision of Licensed Staff provide 70% billable services to individuals on assigned case load.  Be in compliance with service guidelines.  Complete documentation within 24 hours. 
20%  Monitors service delivered are authorized, ensure caseload is accurate, use time towards travel, scheduling and activities needed to ensure successful face to face appointment.  
4%  Attend agency required training, supervision, meeting as scheduled by supervisor.
1%  other duties as assigned, not to exceed 90 days, as assigned by supervisor. Will keep up with essential learning to perform assigned work.  


(X) A pre-employment physical required for appointment to position.

(X) A fingerprint criminal records investigation required for appointment to position.

(X) Pre-employment drug testing and random alcohol/drug testing required for appointment to position.

(X) Males between 18 and 26 years of age required to present proof of having registered with the Selective 

     Services System as required by federal law or of being exempt from such registration.

Complete application in exact accordance with instructions on how to complete the work history.  Describe background in full and make certain application is signed and dated by applicant.  Applications must include a telephone number where the applicant can be reached during the daytime.  Incomplete applications, applications with insufficient detail, or applications that are otherwise unacceptable may be returned and can result in applicants not being considered for the position.

NO PHONE CALLS PLEASE! Due to the volume of applications received, we are unable to provide information on application status. Only applicants selected for an interview will be notified. All qualified applicants will be considered but may not necessarily receive an interview.